Verizon is shutting down its car accessory that doubled as a Google Assistant speaker and hotspot

Verizon has announced that Hum, a cellular-connected car accessory that included Google Assistant support, is shutting down later this year.

Having launched in 2019, Hum by Verizon was a car accessory with several features. Plugging into your car’s OBD port, the accessory could read vehicle diagnostics and provide location services, while also being able to contact roadside assistance, and even help in a crash.

The device could also connect to Verizon towers and act as an in-car hotspot, while also connecting to a wireless speaker that could be placed in the car for use as a Google Assistant smart speaker. The speaker could also be used for phone calls.

Back when Hum debuted, the idea of having a Google Assistant speaker in your car was a good one. But, fast forward to today, and that’s not really true anymore given the wide availability of Android Auto.

With that and other factors in mind, Verizon is shutting down Hum service.

These devices haven’t been available for purchase for quite some time, but now service will shut down altogether. Verizon’s cutoff date is December 31, 2025.\

Verizon says:

We’re writing to let you know that we’ve made the difficult decision to discontinue the Hum by Verizon service, effective December 31, 2025. This means that after this date, your Hum device and the Hum app will no longer be active.

We want to thank you for being a loyal Hum customer. We know that you’ve relied on Hum for peace of mind on the road, and we’re committed to making this transition as smooth as possible for you.

What this means for you:

• Service: As of December 31, 2025, all Hum services for both Hum+ and Humx will be discontinued. This includes all features such as Crash Response, Roadside Assistance, Vehicle Diagnostics, and Location Services. For Humx customers, this also means the in-vehicle Wi-Fi hotspot and NumberShare services will no longer be active.
• Billing: You will be charged for your Hum service until December 31, 2025. You will not be billed for any Hum services there after
• Your Data: You can download your driving history and other data from the Hum customer portal until December 31, 2025. After this date, your data will be securely and permanently deleted.
• Your Hum Device: You are not required to return your Hum device. You can dispose of it as you would with any other electronic device.